PICKLES are those special or extra things you do to make people happy. It’s a hand written thank you note with every order shipped. It’s walking the customer to the item they’re looking for rather than pointing… or maybe it’s simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That’s the message behind Give ’em the PICKLE! Highly entertaining and motivational, the Give ’em the PICKLE! training video will inspire management and employees to do the most important thing they can do in business…take care of the customer.
Give ’em the Pickle Key Learning Points:
•Service – Make serving others your #1 priority. You work in a noble profession, be proud of what you do.
•Attitude – Choose your Attitude. How you think about your customers, is how you will treat them.
•Consistency – Set high standard, and stick to them. Customers return because they like what happened last time.
•Teamwork – Look for ways to make each other look good. In the end, everything ends up in front of the customer.
RESOURCE LINK This video is available on loan from the Churchnet office.
Recommended by Churchnet Staff:
This is a very entertaining leadership video which focuses on effectively serving people.